First, if you’re unhappy with the service and think there’s a chance it could be improved, talk to the person about your wishes. You don’t have to be negative (instead of “You’re awful at pruning,” say “I’d prefer that the shrubs be kept a little taller”). Give the person a chance to correct what you don’t like.
If it’s still not working out for you, or if you need to ditch someone because you can’t afford their services, tell them so. Honesty really is the best policy, says etiquette expert Sue Fox, of Pleasanton, author of “Etiquette for Dummies.”
Don’t just disappear. It’s inconsiderate, and it may make you feel guilty, too. If you make an excuse or tell a lie (“I’m moving!”), then run into the person later, your lie might be revealed. That will reflect badly on you.
If you can’t summon the courage to call the person to say you’re not giving him or her your business anymore, send that person a note or email saying so. You can offer an explanation if you like, or you can be vague (“It’s time for a change”).
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