After being cooped up indoors for a typical long Western New York winter, people like to spend as much time outside as possible once summer finally rolls around.
People all over are tending to their properties to create that ideal summer paradise in their backyards. That means that the folks over at Pinelli Landscaping, located at 4524 Clinton St in West Seneca are hard at work turning the chore of lawn work into works of art.
“I worked for another company for four years,” said owner Tony Pinelli. “That’s where I started to get into design and installation and my passion grew from there. I felt I had the capabilities and talent to do good work so that’s what drove me into starting my own business.”
Pinelli Landscaping first opened in January of 1994. Over the years they have progressed from a lawn cutting service to paving and blocking (laying out bricks for walls and walkways), they’ve turned what they do into as much a form of art as it is a business.
“We have a full-time blocking crew, two full-time maintenance crews, who do smaller landscaping projects, a crew that does both, and I have two landscaping crews,” Pinelli said. “There’s also a lawn cutting crew.”
He added that in order to keep busy during the winter months they do snow removal, snow plowing and salting. In the past few years they have also been in service installing Christmas lights at local residences.
“What drives me every day is the satisfaction of my customers,” Pinelli said. “My goal when I first started was to build a reputable company. The customer needs to be 100 percent satisfied, not 95 percent, not 90, 100 percent. That’s how I operate, how the crew operates. That’s how I train them.”
Pinelli Landscape takes a great deal of care when planning out a project. First they consult with the customer to discuss their visions and try to put ideas together. Then a blueprint is drawn up so they can see if everyone is on the same page.
He says that once the design is on paper, several different budget options will be assessed and presented to the customer so they can pick which works best for them.
“It’s not difficult if you’re open minded when you assess the property,” Pinelli said of working with other people’s visions for their lawns. “You want their ideas as much as possible because it is so wide open, the same project can be done hundreds of different ways, I want to know what they want to look at.”
Pinelli does just offer landscaping services, his office is also a licensed nursery, they have examples of the plants they work with in the store so they people can come in and choose. He says that it helps make it easier to visualize the designs.
While they do have a retails aspect to the business, they mostly focus on the design and lawn care, although he says they might get more into it in the future.
According to Pinelli that best part about the job is getting to go out and work in the field, the actual installation of plants is what got him into landscaping and it’s his reputation for great customer service and creativity that has kept him here for nearly 20 years.
“It’s turning things from what it was to what it will be,” he said. “That’s what I like to do.”
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